You don’t just buy an elevator, you buy an organization and a long lasting business relationship. That is why our post-sales services is of great importance to us. Due to the fact that our business involves risks to human life, we undertake the responsibility of repair and maintenance works for all elevators within the scopes of the contracts we sign.
The elevator regulation in the official gazette is as follows:
Article 24 "In order to keep each elevator under control, there must be a written contract between the buyer and the company which will provide maintenance and repair services. This can be the provider of the elevator or a third-party company. However, within the warranty period, the maintenance must be carried out by the provider company”. All technical staff is trained for every innovation. Our goal is to deliver elevators that require only regular periodical maintenance (such as lubrication, regular wearing of the particles, damages due to usage).
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